PRIVACY POLICY
Privacy Policy
Effective Date: June 12, 2025
Orion (”Orion,” “Company,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access our website, software, applications, and related services (collectively, the “Services”).
By using the Services, you acknowledge that you have read and understood this Privacy Policy.
1. Who We Are
Orion is a United States-based software technology company that develops software and automation tools designed to assist users with managing proprietary trading (“prop firm”) accounts.
We are not a broker, investment adviser, financial institution, or portfolio manager.
2. Information We Collect
We may collect the following categories of information.
Personal Information
This may include:
Full name
Email address
Telephone number
Country of residence
Billing information
Account login credentials
Identity verification information (where required)
Account Information
When using Orion, we may collect information related to your software account, including:
User ID
Subscription status
Login history
Device information
Browser information
IP address
Operating system
Session activity
Technical Information
We automatically collect certain technical information, including:
Browser type
Device type
Operating system
IP address
Pages visited
Time spent on the platform
Error logs
Cookies
Analytics data
Trading-Related Information
To provide our Services, Orion may process information related to your proprietary trading account, including:
Trading account identifiers
Platform connection status
Trading activity required for software functionality
Performance metrics
Risk metrics
Account balance information
Open and closed position data
This information is used solely to operate and improve our software.
3. How We Use Your Information
We use your information to:
Provide the Services
Create and manage user accounts
Authenticate users
Process payments
Provide customer support
Improve our software
Detect fraud and abuse
Maintain platform security
Comply with legal obligations
Communicate important account information
Develop new products and features
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Keep you logged in
Remember preferences
Improve website performance
Measure traffic
Analyze user behavior
Detect fraudulent activity
You may disable cookies through your browser settings; however, some features of the Services may not function properly.
5. Payment Information
Payments are processed through secure third-party payment providers.
Orion does not store complete payment card numbers or sensitive payment credentials on its servers.
Payment processors are responsible for handling payment information in accordance with their own privacy policies.
6. How We Share Information
We do not sell your personal information.
We may share information only when necessary with:
Payment processors
Cloud hosting providers
Authentication providers
Customer support platforms
Analytics providers
Security providers
Legal authorities when required by law
All third-party providers are required to maintain appropriate security measures.
7. Data Security
We implement commercially reasonable administrative, technical, and organizational safeguards designed to protect your information.
These measures include:
Encryption in transit
Secure servers
Access controls
Authentication safeguards
Internal security policies
Monitoring for unauthorized access
However, no system can guarantee absolute security, and users acknowledge that transmission of information over the internet carries inherent risks.
8. Data Retention
We retain personal information only for as long as reasonably necessary to:
Provide the Services
Maintain your account
Resolve disputes
Comply with legal obligations
Enforce our agreements
When information is no longer required, it is securely deleted or anonymized where reasonably practicable.
9. Your Rights
Depending on your jurisdiction, you may have rights to:
Access your personal information
Correct inaccurate information
Delete your information
Restrict processing
Object to processing
Receive a copy of your information
Withdraw consent where applicable
Requests may be submitted using the contact information provided below.
10. California Privacy Rights
If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), including the right to know what personal information we collect, request deletion of certain personal information, correct inaccurate personal information, and exercise applicable rights without discrimination.
Orion does not sell or share personal information for cross-context behavioral advertising as those terms are defined under applicable California law.
11. International Users
If you access the Services from outside the United States, you acknowledge that your information may be transferred to, processed, and stored in the United States, where privacy laws may differ from those in your country.
By using the Services, you consent to such transfers where permitted by applicable law.
12. Children’s Privacy
The Services are not intended for individuals under eighteen (18) years of age.
We do not knowingly collect personal information from children.
If we become aware that personal information has been collected from a child, we will promptly delete it.
13. Third-Party Services
Our Services may contain links or integrations with third-party websites, proprietary trading firms, brokers, payment providers, or software platforms.
We are not responsible for the privacy practices, security, or content of third-party services.
Users should review the privacy policies of those providers independently.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When changes are made, we will update the Effective Date at the top of this document.
Continued use of the Services after any changes constitutes acceptance of the revised Privacy Policy.
15. Contact Us
If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:
Orion
United States
Privacy Commitment
At Orion, protecting user data is a core priority. We collect only the information reasonably necessary to provide and improve our software, maintain platform security, comply with legal obligations, and deliver a reliable user experience. We do not sell your personal information, and we are committed to handling your data responsibly and transparently.